Frequently Asked Questions
How long does it take to set - up the booth?
Set-up will take approximately 1 hour whilst pack down and removal will take approximately 45 minutes. Our photo teams will arrive at the venue between 45 – 60 minutes before the booked time to ensure everything runs smoothly.
In the event that set-up or removal is required earlier/later that the designated time, please advise us at the time of booking and we will do our best to accommodate your request. This will incur a $30/hour idle fee, as our team will have to stay for the entire duration.
Access, space and power requirements
Adequate access to location is required. Access must be on a paved surface and booth location must be on a solid flat surface. Exceptions can be made with approval. Additional set-up fees may apply to venues with difficult access (eg. stair-only access)
Depending on the type of photo booth required, space requirement may be from 1.5m x 2.5m to 3m x 3m with room for a small table for the props and guestbook. Close access to 10A, 240v power must be available.
How many people can fit in a booth?
Our booths are open-air style so it is easy to fit a large number of people in the photo, depending on the space available for us to utilise.
Can we customise the prints?
YES! We create unique designs for each event to add a personal touch so you are rest assured that your prints will suit every event type and theme! We can add company logos, personal messages, even photos.
Do you charge travel time?
Delivery including set-up and removal of the photo booth is free of charge within 30km radius of Sydney CBD and Melbourne. We travel to where you are and if you are outside this area, a travel surcharge will apply.
How do I confirm my booking?
A booking form must be submitted and a 50% deposit paid to secure the event time and date. Until such time, the date cannot be confirmed. For more details on how to book, click here.
How do I pay?
An invoice will be sent to you with the required payments details. Payments can be done via bank transfer, credit card*.
The full amount of the hire must be paid to Photo Perfect Events PTY. LTD. at least 14 days before the event. If booking is less than 14 days in advance, you will be required to pay the full payment within 48 hours of booking. Prices are subject to change without prior notice – please contact us for current rates for your booking.
I've made a booking, what's next?
We create your photo layout according to your theme and submit this to you for approval.
Closer to the event date, we will liaise with your venue contact for the photo booth requirements, including set - up and removal times. Within 7 days after the event, we will touch base with you again for the password to your online gallery and to get your feedback about our service, the good, the bad, and the ugly.
CoVid-19 changes to booth hire.
We will take necessary measures to ensure everyones safety when events will take place once again. Click here for more details about "CoVid-19: How to have a memorable event with safety as priority".
Making a booking
Here are a few simple steps on how to make your booking.
Send us a line
We are here to answer your questions about our booths and our availability. Once you decide to book with us, just fill out our booking form and we will get started on creating a customised photo layout for you.
*A deposit is required before booking confirmation is given.
It's all about the details!
Before your big day, we will confirm all your details with you and make sure everything is ready to go!
You will receive a photo proof for your event, and you can say "yay!" or "nay". We make necessary changes until you say 'Yay! It's perfect.'.
The big day!
Our photo teams will set up the booth at your venue up to 1 hours before your booked time. Our friendly and professional attendants will be at your service from start to finish, making sure you get the booth experience you need and deserve.
We touch base with you within 7 days and send you a link to your online media gallery so you can print more copies of the photos and share (once again) the fun you had on social media.